Privacy · Last updated 30 September 2026
Privacy notice
How Chate Digital Solutions collects, uses and protects your personal information on this website.
1. Who we are
Chate Digital Solutions (PACRA Reg. 320210033038) is the data controller for personal information collected through this website. We are based at Plot No. 11256/M, Off Shantumbu Road, Chalala, Lusaka, Zambia.
Privacy questions and requests: chapwet@chatedigitalsolutions.com · +260 979 718 102 · +260 978 643 800
2. What we collect and why
We only collect what you type into a form, plus the technical details described in section 6.
Contact form (Contact page)
Information: Name, email and message (required); organisation, phone and the reason you are writing (optional).
Why: To reply to your enquiry and arrange the service you asked about.
Software enquiry form (Software page)
Information: Name, email and a description of your need (required); organisation, phone and solution of interest (optional).
Why: To reply to your software enquiry within our 24-hour promise.
Readiness Check report request
Information: Name and email (required); organisation, phone and message (optional); your readiness score summary.
Why: To send you the full report you requested and discuss the results.
AfriLease Pro demo registration
Information: Full name, WhatsApp/mobile number, email and preferred platform (required); your acknowledgement of this notice (required); consent to a user-experience survey (optional); plus a registration reference, the registration time and the time of each download.
Why: To provide and support your AfriLease Pro demo, help with installation or technical issues, and keep a record of demo downloads.
We do not sell your information, and we do not use this website for advertising tracking. The site loads no third-party analytics or advertising scripts.
3. AfriLease Pro demo registration
Before you can download the free AfriLease Pro demo we ask for your full name, WhatsApp/mobile number, email address and preferred platform, and for you to confirm that you understand how that information will be used.
- Why: to provide and support your demo, help with installation or technical issues, and keep a record of demo downloads (including when each installer was downloaded).
- Required information: providing it is necessary to access the demo download. If you prefer not to, we cannot give you the download link — but you can still contact us on WhatsApp or by phone on 0978 643 800.
- How you found us: only if you accepted analytics cookies, the registration also records the referring site or campaign and which AfriLease Pro link you followed. If you did not, nothing about how you found us is stored.
- No unrelated marketing: registering for the demo does not sign you up for marketing. If you want the full version, you contact us.
- Where it is kept: in a protected file on our web hosting account that cannot be reached from the internet, and in a notification email to our business mailbox.
- Download access: after registering, your browser holds a short-lived session cookie so the download links work for 30 minutes. It is not used for anything else.
- The app itself: AfriLease Pro stores your property and tenant records on the device where you install it. Those records are not sent to us.
4. Optional user-experience survey
The demo form has a separate, optional box: “You may contact me by WhatsApp, phone or email for a short AfriLease Pro user-experience survey.” We record your answer as “UX survey consent = Yes” or “No”. Leaving it unticked makes no difference to your demo.
If you said yes and change your mind, tell us by WhatsApp, phone or email (or simply reply “stop” to our survey message) and we will record your consent as “No” and not contact you for surveys again.
5. Required and optional information
Fields marked with an asterisk (*) are required for us to do what you asked — reply to an enquiry, send a report or provide a demo download. If you leave them out we cannot complete that request. Everything else is optional and never affects the service you receive.
6. Cookies and browser storage
Nothing optional runs until you choose. Necessary items are always on; analytics and functional items only run with your consent, which you can change at any time with the link (also in the footer). Withdrawing consent deletes the analytics cookie and clears the functional cache.
| Name | Type | Lasts | Purpose |
|---|---|---|---|
| chate_consent | Cookie · necessary | 180 days | Remembers your cookie choices. |
| chate_dl | Cookie · necessary | Until you close the browser (downloads authorised for 30 minutes) | Lets you download the AfriLease Pro demo you registered for. Used only for that download, never for tracking. |
| al_registered | Session storage · necessary | This browser tab session | Shows your download buttons again if you reload the AfriLease Pro page. |
| chate_chat_node, chate_chat_history, chate_chat_prompted | Session storage · necessary | This browser tab session | Keeps the site assistant conversation on screen as you move between pages. It stays in your browser and is never sent to us. |
| chate_src, chate_sess | Cookie / session storage · analytics (only with consent) | 180 days / session | Records how you first found us (referring site or campaign tag, landing page, date) and counts visits. Attached to forms you submit so we know which channels work. |
| chate_al_entry | Session storage · analytics (only with consent) | This browser tab session | Notes which AfriLease Pro link you followed (for example the Software door on the homepage), attached to a demo registration. |
| Service worker cache | Browser storage · functional (only with consent) | Until you withdraw consent | Stores site files on your device so repeat visits load faster. Videos and installer downloads are never cached this way. |
7. Who else is involved
- Our web host stores the website, form emails and demo registration file on our behalf.
- OpenStreetMap: the map on our Contact page is loaded from OpenStreetMap only if you press “Show the map”; OpenStreetMap then receives your browser's request.
- WhatsApp: if you tap a WhatsApp link, the conversation happens in WhatsApp under its own terms.
We do not sell, rent or trade personal information.
8. How we protect it
The site is served over HTTPS. Registration records are stored outside the public website with server rules that block direct access, and application downloads are only released after a registration is checked on our server. Access to enquiry and registration data is limited to our team.
To stop automated abuse of the demo form, our server keeps a short-lived counter of registration attempts per connection. It stores only a one-way scrambled value (never your IP address itself) and is deleted after one hour.
9. How long we keep it
We keep enquiries and demo registration records only for as long as we need them for the purposes above and review them periodically. You can ask us to delete your record at any time.
10. Your rights
Under Zambia’s Data Protection Act, 2021 you can ask us to:
- tell you what personal information we hold about you and give you a copy;
- correct information that is wrong or incomplete;
- delete your information, or stop using it for a purpose you object to;
- withdraw a consent you gave (for example UX survey contact or analytics cookies).
Contact us using the details in section 1 and we will respond promptly. If you are not satisfied with our response, you may complain to the Data Protection Commissioner.
11. Changes to this notice
We will update this page if the way we handle information changes, and show the date of the latest version at the top.